Data-driven recommendations, please.

Crazy as it may seem, as a Technical Consultant I spend a good bit of time gathering data -- performance data, utilization data, configuration data...the list goes on. We even had a specific couple hour training session last Friday in Greensboro on some of the tools we should be using (thanks to Matt Hensley for … Continue reading Data-driven recommendations, please.

Managed Services = what exactly?

No, I'm not being facetious...I'm simply seeing this definition evolve before my eyes as I sit in various meetings (sometimes part of the discussion, sometimes just a fly on the wall). In the last several weeks, I've seen real interest in Managed Services in companies that range the spectrum -- large commercial, education, government, medical … Continue reading Managed Services = what exactly?